NEO Light Warranty Terms and Conditions

In addition to our 5 year whole-system warranty we offer a lifetime warranty (10 years) on our LEDS

LEDs:Lifetime (10 years)

We take pride in the reliability and longevity of our LED technology. We offer a lifetime warranty on our LEDs, guaranteeing that they will remain in optimal working condition for a minimum of 10 years. Rest assured that your light therapy device will consistently deliver the healing power of light throughout its lifespan.

Metal Frame and Plastic Enclosure: 5 years

The structural integrity of our light therapy beds is of utmost importance to us. We offer a 5-year warranty on the metal frame and plastic enclosure, assuring you that your device is built to last. This warranty covers any defects or malfunctions in these components, giving you peace of mind knowing that your investment is protected.

Control System: 5 years

We understand the critical role that the control system plays in delivering a seamless and effective light therapy experience. Therefore, we offer a 5-year warranty on the control system of our products. In the unlikely event of any malfunction or operational issues, our dedicated support team is here to assist you throughout the warranty period.

Service:

We partnered with over 70 local tanning bed installation and service companies across the US to save customer who are out of warranty the exorbitant technician travel expenses most other companies add on.