You asked – we answered: Post Purchase FAQs

Welcome to our Post-Purchase FAQ guide, your key to unlocking the secrets of the NEO Light Bed. This resource has been specifically designed for those who have made the smart decision to invest in their health through light therapy. Uncover everything from navigating the various light modes, safe practices, session frequencies, the science behind the therapeutic effects, and how the NEO Light Bed compares to other devices on the market. Equip yourself with the knowledge to maximize the benefits of your NEO Light Bed and take a significant step towards wellness optimization.

The Restore mode used a “continuous wave” (light always on) while the Pulse mode alternates between lights being “on and off” (pulse meaning lights turn on and off causing a “flickering").  Please note that pulsing visible light is not recommended for safety reasons.  Thus we only pulse the invisible infrared light.  Epileptics for example are very sensitive to pulsing visible light, and being exposed to it may result in a seizure. In the NEO Light bed settings you can adjust the “frequency” is “duty” for each mode.  Duty ranges from 0-100, and states the amount of time the lights are on.  100 means always on (so equal to continuous wave light).  We recommend to set the duty to 85 in the Pulse mode, meaning 85% of the time the lights are on and 15% they are off.  Thus, you are getting 85% of the light exposure plus the benefits of the pulsing frequencies.

Yes. However, recommended for Restore, Pulse, and Calm only and also only if the user tolerates the bright lights with their eyes closed. You can try “red light sunglasses” and purchase them on Amazon here.  These are great for those who are very light sensitive and who prefer wearing glasses instead of black-out goggles.

Restore, Pulse, Calm —> you can just close your eyes. No need for goggles.  The light can still penetrate your eye lid and you can reap the benefits that way.  The goggles will block the light. Again, this is only if the user tolerates the bright lights with their eyes closed.

Cleanse more uses blue light also.  Blue light at this intensity should be avoided so always wear the goggles. It is not harmful like UV light but it is potentially damaging if you stare at it for prolonged times.  Blue light is disinfecting, but also activating - think of screen time at night.  You should limit blue light exposure at nighttime.

Whenever light makes you “squint” it is too bright to look at directly. It is not harmful necessarily but do not stare at the light source. It is ok to be exposed to all light frequencies (including blue) while you get in and out of the bed.  There is no concern there. Many clients like the red-light sunglasses from Amazon mentioned above.

Yes, both goggles and red-light sunglasses will inhibit if not fully block the red light therapy benefits. As mentioned above, clients can try to simply chose their eyes during the treatment at least for part of the time.

Yes, but we do not want to overexpose (no added benefit as you will read below).  However, even if one did all 3 modes in a row (Restore, Calm, Cleanse) it would not be more than 20 min for each light frequency and thus acceptable:

Restore: RED + IR
Calm: GREEN + IR
Cleanse: RED + BLUE

So 2x red, 2x IR, and 1x green, 1x blue

While it is not a recommended protocol, we have several private home customers who do exactly this.  All three applications back-to-back.

For pain management,  we recommend to do one treatment for 4-6 weeks (Restore/Pulse – more about this below).  Clients who have neuropathy, arthritis, or fibromyalgia for example, state that they feel additional benefit doing 2 sessions per day (either back to back or spaced out). Dose wise 8min is sufficient and 1 treatment should be enough.

When healthy cells are exposed to Red LED stimulation, they produce a surge of Reactive Oxygen Species, which are free radicals generated during the process of mitochondrial respiration. These free radicals function as signaling molecules that initiate various biological processes, which include up regulation of antioxidant enzymes (which offset the free radicals). Thus, overall health of the cells is promoted and the cell performs at an optimized level.

We must look at oxidative stress here as the only factor that could lead to diminishing return. Please note that there is a wide range to this bell curve you often see. Meaning if we recommend 8 min for the average user 16 will not cause an issue. As mentioned above, for some users there is even additional benefit. There are however very few highly sensitive individuals (and sensitive to any stimuli, medications, and environmental factors in general) and for those there may be little to no benefit with “over stimulation”. Michael Hamblin, PhD (the most established and cited scientist in the field of light therapy) makes that comment here about dose response (not his best video but he addresses the topic).

In general, per Dr Hamblin, it is difficult to overdose people with red light therapy. Hamblin stated in some if his publications that 30 j/cm2 is enough for most clients and should not be exceeded. Even less can be sufficient. In the case of NEO Light that would mean only an estimated 4min 30 seconds. However, after having run a light bed for several years in commercial settings, we noticed an added benefit when clients reach an estimated dose of 50 j/cm2. This was mentioned in particular by people suffering from chronic pain (arthritis, fibromyalgia), and athletes.

So what about the oxidative stress mentioned above? As stated in #5, red light initially triggers free radicals (exactly what one does not want), which then stimulates the desired effect, namely an increase in antioxidants (which we want and most people have heard of in conjunction with red light therapy).

Red light therapy, which is also known as phitobiomodulation, has been shown to reduce oxidative stress by increasing the production of antioxidants within cells. Oxidative stress is a process in which an imbalance between the production of reactive oxygen species (ROS) and the ability of the body to detoxify or repair the damage caused by these ROS occurs. ROS are produced as a byproduct of normal cellular metabolism, and their accumulation can lead to cellular damage and dysfunction.

Red light therapy works by stimulating the production of enzymes within the mitochondria of cells, which are responsible for producing energy and regulating cellular metabolism. This increased activity leads to an increase in the production of ATP, which is a molecule that provides energy to the cell, and also triggers the production of ROS. However, in healthy cells, this increase in ROS is countered by the upregulation of antioxidant enzymes (such as superoxide dismutase (SOD), catalase, and glutathione peroxidase). These enzymes not only “neutralize" the excess ROS, but they prevent oxidative damage and reduce overall oxidative stress.

Beyond upregulating antioxidant enzymes, red light therapy has been shown to stimulate the production of heat shock proteins (HSPs), which act as chaperones to protect cellular proteins from damage caused by oxidative stress. HSPs are known to help repair damaged proteins and prevent their aggregation, which can lead to cellular dysfunction and disease.

In summary, red-light therapy can help reduce oxidative stress by increasing the production of antioxidants and heat shock proteins within cells, thereby protecting them from damage caused by ROS and promoting cellular health. Thus, if one over-stimulates the body (for example one spends an hour on a high-powered light bed like NEO Light), we could hypothesize that the benefits triggered by the light exposure barely outweigh the stress it caused on the cells. Thus, there can be a diminishing benefit or no benefit at all.

Please review #6 above. We recommend 1 session per day and observe. We would prefer patients get some noticeable benefit first and then try to go longer. However, if no benefit is noticed after a month of regular usage (up to 6 days/ week), then try to increase the time and/or frequency to determine if that will make a difference. For those noticing absolutely no benefit of any kind (regarding pain, skin, better sleep and mood, mobility, etc.) after 2 months of regular use, then we would likely recommend to discontinue. In a private home where treatments come at no additional cost, we would still recommend to continue as there are significant benefits of red light therapy that one cannot see or easily feel.

There are many devices that promise dramatic weight and fat loss.  We are very cautious about such claims as I mentioned before.  Per Erchonia Green light causes fat cells to leak, while red/infrared optimizes cellular function and circulation which also translates to an optimized metabolism etc. The claim is that "Emerald Laser emits a low-level frequency that pokes small holes in the surface of the fat cells. This essentially melts the structure of the cell so that fatty acids leak through the cell walls and are then carried through the body’s lymphatic system where they are flushed out.”

[Read more about Emerald laser here.]

While NEO | Science does not make any claims, NEO Light’s unique green-light mode has sparked interest in fat loss already.  Dr Alejandro Arnez (Sculptology.com) is conducting a study with NEO Light post CoolSculpting.  He noticed 3x faster results (the measurable results he expected after 90 days post CoolSculpting were seen after 30 days) by adding NEO Light’s “Calm-mode” (green and infrared light for 8min, 3x/week for 4 weeks following CoolSculpting).  Cool Sculpting’s parent company Zeltiq was intrigued by Dr Arnez’s findings and we are waiting for the results. Assuming is true what Erchonia advertises (and has been approved for) then it makes sense NEO Light would have similar results considering the same green light frequency (532) is used.

How come other devices market weight-loss with just red+infrared light (NEO Light’s Restore mode). 

We know red light therapy promotes healing and reduces inflammation in the body. And we have seen some evidence that red light therapy can help with weight loss - however the exact mechanism behind this effect is not well understood which is why we do not like to over-state this.  At the same time, several popular devices have been built entirely around this idea....

 

 So how does it work, (if it works)?

We know that red light therapy increases the production of ATP (adenosine triphosphate) in the body. ATP is a molecule that provides energy to cells, and an increase in ATP production results in a higher metabolic rate which promotes weight loss.

Another explanation is that red light therapy reduces inflammation in the body, and we know inflammation can contribute to weight gain. Chronic inflammation has been linked to a range of health problems, including obesity, insulin resistance, and metabolic syndrome. By reducing inflammation, red light therapy may help to improve metabolic function and promote weight loss.

Overall, while there is some evidence to suggest that red light therapy is be beneficial for weight loss, more research is needed to fully understand the mechanisms behind this effect. It is also important to note that red light therapy should always be used as a complement to a healthy diet and exercise regimen, rather than as a replacement for these crucial lifestyle factors.

I. When do patients expect to feel / see a difference?
This varies from person to person. We encourage clients give it a month to 6 weeks, while many notice results sooner. That is why we highly recommend a “membership” type program, so customers are incentivized to come frequently - especially the first month.

II. Is 3x a week a standard frequency in most cases?
We recommend for clients to do 4-5 treatments per week (we say 6 days maximum, take 1 day off). 3 would be the minimum. Stay consistent with it for a month to 6 weeks. Clients may adjust treatment time and frequency of visits during this period.

III. Can people use it 1/month as part of their normal maintenance care plan and feel a difference?
Yes. While we recommend a 6-week commitment with 5-6 visits per week, a month of regular visits should be sufficient for most clients. In fact, many clients come in for one reason (e.g. back pain) and then notice other benefits that turn them into advocates of red light therapy (e.g. skin benefits or better mood and see). Here is just one quick example:

Light therapy works on every cell and tissue type of the body (that contains mitochondria), which means whole body improved cellular function and its related benefits.

IV. For chronic pain – what is the IDEAL protocol? Clients with chronic pain are usually willing to do anything to really improve their quality of life.
A standard protocol would be 4-6x per week (more is better, 1 day off min). Alternate RESTORE and PULSE, standard 8:30 min. If the patient favors one over the other stick with that one. If benefits plateau you can try to increase the time slightly (1-2 min more each visit). We recommend to keep steady for a week after each increase.

Nogier Frequencies
Nogier Frequencies were discovered by a French neurologist named Paul Nogier in the 1970s. He found that the human body recognizes and utilizes an array of light frequencies for its benefit. Nogier conducted research on the effects of varying frequencies on body tissues and discovered that the vibratory characteristics of "sick cells" were different from those of healthy tissues. He identified that healthy tissues vibrate on a spectrum of seven unique frequencies, and exposing sick tissues to these natural frequencies of the healthy tissues could provoke healing.

Red light therapy treatments use Nogier frequencies for healing purposes, and the specific pulsing of each frequency provides varying levels of healing, from the surface level of the skin to remediation of deep organs. Nogier frequencies, such as 294hz, are most beneficial for wound healing and skin issues, while 587hz is great for treating lung, liver, and gastrointestinal problems. Other frequencies provide benefits that range from healing physical flesh and alleviating pain to lessening the effects of depression and mood disorders.

According to Dr. Nogier, when cells, molecules, or particles of matter are out of their normal resonance or vibratory pattern, sickness occurs. He designed electronic instruments that delivered seven pulsed energies into the body, inducing healing by exposing damaged tissues to their normal resonance frequency. These pulsed energies were based on the findings that all tissues and organs throughout the body, which develop from three basic embryologic tissues (ectoderm, endoderm, and mesoderm), are in resonance with specific frequencies. The frequencies range from 73 Hz for chronic recurring problems to 4698 Hz for pain control.

Here is a collection of frequencies and claimed benefit. (Please note they slightly vary. Pease also note that I would never make claims such as "292hz reduces tumors” - a claim which you can also find online).

  1. ( 73 Hz) For use when cellular activity is hypoactive, such as chronic recurring problems, nonunion fractures and chronic splints and for stimulation of osteoid. Note: do not use 73hz for visible light (red, green, blue) when you set this one
  2. (147 Hz) For areas of yellow scar tissue that are generally formed internally on tendons, ligaments and sub-acute (lingering but not chronic) conditions. This is often called the universal frequency because most problems involve inflammation.
  3. (294 Hz.) For tissue of ectodermal origin, such as body openings, skin and nerve, wounds, eye injuries and after surgery. Tones tissue while minimizing the chance of hemorrhaging fresh wounds or recent surgical sites.
  4. (587 Hz.) This frequency appears to be most effective for neuropathy, but also for circulatory and lymphatic stimulation and treatment of tissue of endodermal origin, such as GI tract, liver and pancreas.
  5. (1174 Hz.) For tissue of mesodermal origin, such as bone, joints, ligament, viscera and tendon. It also helps in relaxing large muscle groups.
  6. (2349 Hz.) For chronic conditions when healing processes appear to reach a plateau.
  7. (4698 Hz.) For pain control, primarily when C nerve fibers are transmitting to dorsal root ganglia and when involvement of neurotransmitters is of physiological importance.
  1. 73 Hz (F) - Bibe abd Hypoactive Tissue
  2. 146 Hz (G) - Inflammation and Scar Tissue
  3. 292 Hz (A) - Skin and Nerves
  4. 584 Hz (B) - Blood & Lymph Circulation, Organs
  5. 1168 Hz (C) - Bones, Joints, Muscles
  6. 2336 Hz (D) - Chronic Conditions
  7. 4672 Hz (E) - Most sedating - Pain Control

The dose is measured on the acrylic where the person lies down (to account for the light penetrating the thick layer of acrylic). The LED itself has an output of up to 181mW/cm2, but as you see below the readings are different (see canopy closed - last row in bold). This is a common misrepresentation among manufacturers. Light intensity needs to be measured on top of the acrylics where the user is positioned, and not on top of the LED.

For Cleanse you have the lowest intensity. This is just red and blue light, and over 10 min you receive a dose of ca 10 j/cm2, which is within the range of the Celluma Pro device, which is the no 1 device for acne (dose 2-10j/cm2).

For Restore you have the highest dose: ca 33j/cm2 after 10 min, which is on point with the recommendations published by Professor Michael Hamblin. Pulse will always deliver a slightly lower dose, as it has less “on time”. A duty of 85 means that the LEDs are 85% on and 15% off for example.

Mode RESTORE PULSE CALM CLEANSE
Power 2260 2260 2330 1410
Current 12.8409091 10.9147727 13.2386364 8.01136364
Irradiance Intensity at Bench Acrylic Open (mw/cm2) 30.70 mw/cm2 30.57mw/cm2 30.99mw/cm2 13.29 mw/cm2
Irradiance Intensity at Bench Acrylic Close (mw/cm2) 54.13mw/cm2 46.50mw/cm2 46.46mw/cm2 19.79 mw/cm2
Irradiance Intensity at 15cm Close(mw/cm2) 47.84mw/cm2 40.34mw/cm2 41.88mw/cm2 16.60mw/cm2

Joules = mW/cm²/1000 X seconds
For example, if your device is putting out an irradiance of 54.13 mW/cm², and you use it for 6 minutes (360 seconds), then total joules = 20 J/cm2
Thus, when joules are quoted, the distance and time in front of the light must be quoted in the measurement.

Irradiance changes drastically with distance. Our numbers avocet were measured where the client is actually positioned (opposite side of the acrylic).