Terms of Service
Last Updated: June 2026
Welcome to NEO Science. These Terms of Service (“Terms”) govern your use of this website and any information, products, services, content, or materials provided by NEO Science (“NEO Science,” “we,” “our,” or “us”).
By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.
1. Use of Website
You may use this website solely for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to any portion of the website or its systems.
- Copy, reproduce, distribute, modify, or create derivative works from website content without prior written consent.
- Interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to any user who violates these Terms.
2. Product Information
NEO Science makes reasonable efforts to ensure the accuracy of product descriptions, specifications, images, pricing, performance claims, testimonials, and other information presented on this website. However, errors may occur.
Product specifications, pricing, availability, features, and configurations are subject to change without notice. Images are for illustrative purposes only and may not reflect final product configurations.
Nothing on this website constitutes a binding offer to sell any product.
3. Quotes, Orders, and Payments
Any quote provided by NEO Science is subject to change and does not constitute acceptance of an order.
Orders become effective only upon written acceptance by NEO Science and may be subject to separate purchase agreements, payment terms, installation requirements, warranty documents, financing agreements, or other contractual terms.
Deposits may be required and may be governed by the terms of the applicable sales agreement.
NEO Science reserves the right to refuse or cancel orders at its discretion prior to acceptance.
4. Shipping, Delivery, and Installation
Estimated delivery dates are provided as a courtesy and are not guaranteed.
NEO Science shall not be liable for delays resulting from manufacturing schedules, transportation issues, customs clearance, weather events, supply chain disruptions, labor shortages, acts of God, government actions, or circumstances beyond our reasonable control.
Customers are responsible for ensuring that installation sites meet all applicable electrical, structural, permitting, accessibility, operational, and local code requirements.
Any costs associated with site preparation, electrical upgrades, permitting, construction, or facility modifications remain the responsibility of the customer unless otherwise agreed in writing.
5. Medical Disclaimer
The information provided on this website is intended for informational and educational purposes only.
The products offered by NEO Science are intended to support wellness, recovery, relaxation, performance, and general well-being. Statements made on this website have not been evaluated by the Food and Drug Administration unless expressly stated otherwise.
Nothing on this website should be interpreted as medical advice, diagnosis, treatment, cure, or prevention of any disease.
Users should consult their physician or healthcare provider before beginning any wellness, recovery, or health optimization program.
Individual experiences and outcomes may vary.
6. Regulatory and Compliance Disclaimer
Certain products offered by NEO Science may be subject to federal, state, local, or international regulations depending on how they are marketed, installed, or used.
Customers are solely responsible for determining whether their intended use of any product complies with applicable laws, regulations, licensing requirements, health department requirements, professional standards, or insurance requirements.
NEO Science does not guarantee that any product will qualify for reimbursement, insurance coverage, licensure approval, or regulatory approval in any jurisdiction.
7. Professional Use Disclaimer
Many products sold by NEO Science are intended for use in commercial wellness, recovery, fitness, hospitality, spa, or professional environments.
Purchasers are responsible for ensuring that operators, employees, contractors, and users receive appropriate training and follow all operating instructions, safety guidelines, and maintenance procedures.
Improper use, modification, or operation of equipment may result in injury, equipment damage, or voiding of applicable warranties.
8. No Earnings, Revenue, or ROI Guarantee
NEO Science may provide examples, case studies, testimonials, marketing materials, operational guidance, revenue projections, return-on-investment examples, or business-related educational content.
Such information is provided solely for illustrative purposes.
NEO Science does not guarantee any specific financial outcome, revenue level, profitability, customer volume, return on investment, business growth, or operational success.
Business results depend on numerous factors beyond our control, including location, management, pricing, marketing, staffing, competition, local demand, economic conditions, and customer experience.
Any examples shared should not be interpreted as promises or guarantees of future performance.
9. Financing Disclaimer
From time to time, NEO Science may reference estimated monthly payments, financing examples, leasing options, or equipment financing programs.
All financing is subject to approval by independent third-party financing providers.
Actual rates, terms, payments, approvals, and eligibility requirements may vary based on creditworthiness, business history, market conditions, and lender requirements.
NEO Science does not guarantee financing approval or financing terms.
10. Warranty Disclaimer
Product warranties, if any, are governed exclusively by the written warranty documentation provided with the applicable product.
Except as expressly stated in a written warranty, all products and services are provided “as is” and “as available” to the fullest extent permitted by law.
NEO Science disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.
11. Limitation of Liability
To the fullest extent permitted by law, NEO Science, its officers, employees, contractors, affiliates, suppliers, distributors, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:
- Use of this website.
- Inability to use this website.
- Reliance upon information contained on this website.
- Purchase, installation, operation, or use of any products sold by NEO Science.
- Business interruption, lost profits, lost revenue, lost opportunities, lost data, or loss of goodwill.
In no event shall NEO Science’s total liability exceed the amount paid by the customer for the applicable product or service giving rise to the claim.
12. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, photographs, videos, product descriptions, software, designs, trademarks, trade dress, training materials, downloadable resources, marketing materials, and educational content, is the property of NEO Science or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or otherwise used without prior written permission from NEO Science.
13. User Submissions
Any information submitted through contact forms, inquiries, surveys, testimonials, reviews, photographs, videos, or other communications may be used by NEO Science to respond to inquiries, improve services, and operate its business.
By voluntarily submitting testimonials, reviews, photographs, videos, or other content, you grant NEO Science a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, distribute, and display such content for marketing and business purposes unless otherwise agreed in writing.
14. Third-Party Links
This website may contain links to third-party websites for convenience and informational purposes.
NEO Science does not control and is not responsible for the content, policies, products, services, or practices of any third-party website.
Accessing third-party websites is done at your own risk.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the use of this website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
17. Changes to Terms
NEO Science reserves the right to modify these Terms at any time without prior notice.
Changes become effective upon posting to this website. Continued use of the website following any update constitutes acceptance of the revised Terms.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact:
NEO Science
Email: office@neoscience.com
Phone: 424-552-1612
Website: www.neoscience.com
